Terms and Conditions

Right of withdrawal
Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of cancellation, you must notify

indieBerlin, c/o Noel Zmija-Maurice, Zehlendorfer Damm 97c, 14532 Kleinmachnow, Ph. +49 (0)157 3745 7915, noel@indierepublik.com

of your decision to revoke this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Cancellation form

(If you wish to cancel the contract, please complete and return this form) (Simply print the web page or necessary portion of it and fill out).

indieBerlin, c/o Noel Zmija-Maurice, Zehlendorfer Damm 97c, 14532 Kleinmachnow, Ph. +49 (0)157 3745 7915, noel@indierepublik.com

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()



Ordered on () _ / received on () _______


Name of the consumer(s)


Address of consumer(s)


Signature of the consumer(s) (only in case of paper communication)


Date

(*) Delete where inapplicable

Consequences of cancellation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of revocation does not apply to distance contracts:

  • for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
  • for the delivery of goods that can spoil quickly or whose expiry date would be exceeded
  • for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery
  • for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature
  • for the delivery of sound or video recordings or computer software in sealed packaging if the seal has been removed after delivery
  • the supply of newspapers, periodicals or magazines with the exception of subscription contracts
  • for the delivery of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no control